Front End Audio - Your Ultimate Pro Audio Dealer
Front End Audio - Your Ultimate Pro Audio Dealer

Front End Audio - Your Ultimate Pro Audio Dealer

Front End Audio is run by people who love gear, recording and all things Pro Audio. Our main purpose is to help our customers find the gear needed to be successful in their recording projects. We do …
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About Front End Audio - Your Ultimate Pro Audio Dealer

Front End Audio is run by people who love gear, recording and all things Pro Audio. Our main purpose is to help our customers find the gear needed to be successful in their recording projects. We do this by sharing our experiences and product knowledge with you so that you can make a decision that is right for you, not based on a dollar amount or what someone else has told you or what is "cool" in the industry. Front End Audio carries many lines ranging from high-end professional quality tools to entry level products aimed at the home recording enthusiast. We don't claim to be all things, but we are dedicated to keeping you happy and ensuring your purchase is right for you.

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Shipping Policy

We ship all over the world with some exclusions based on the size and weight of the item. We ship packages with Signature Required so notify us prior to the shipment if this is a problem. Per Reverb's terms of service, we can only ship to the address they provide us so please confirm your address is correct before you place the order.

Return Policy

New Items

Returnable within 14 days of delivery.
Restocking Fee: 5%

Used & Vintage Items

Not Returnable

General Terms

Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.

Special Conditions

Returns: All returns must come back to us in “just like new” condition exactly how you received it. If the unit is returned and tested to be in a lesser condition than it arrived to you, a minimal restocking fee of 25% will be imposed, or the item refused and returned to you. You will be responsible for all shipping charges. If your purchase was eligible for free shipping, the actual shipping cost will be deducted from your credit or refund.

Missing & Damage: You will be provided tracking when you order ships. In the case that your order goes missing during delivery, or that there is damage to the package or the product, or that you package is missing items... you have 3 days from the date of the scheduled delivery to notify us. You should always inspect your package immediately upon receipt even if you don't plan on using it right away. We ship packages with Signature Required, please notify us prior to the shipment if this is a problem.

Redirects/Hold Locations: Due to the increasing nature of internet and shipping fraud we do not offer shipment redirects and/or “hold at location” delivery options. Please ensure, prior to placing your order, that you want the package to arrive at the address you provide us during checkout as we cannot make changes once it has shipped. If you need a package to ship to a carrier authorized “hold” location you must let us know prior to the shipping of your order so we can arrange this service for you; and the address must be provided to us by Reverb on your order confirmation. We ship packages with Signature Required, please notify us prior to the shipment if this is a problem.

International Fees, Taxes, and Restrictions: Please keep in mind that your government or another entity in your country may impose a charge for custom and/or brokerage fees, duties and taxes on items received from the US. These charges do not originate from Front End Audio nor do we benefit from them in any way. You are responsible for payment of all custom and brokerage fees, duties and taxes that may be imposed when these goods are imported into your country. Since these fees will vary from country to country, we do not know what your fees will be and advise you to contact your local government customs office to determine the rate for the products you would like to purchase.

International Power Configurations: If applicable, all units are shipped with US power supply configurations unless otherwise specified in the listing. We are not able to advise you on any other power configuration, you are buying a US configured devise. Please do not assume that we know your power requirements, we do not and we would never make assumptions when it comes to something that can damage your devise. Front End Audio is not responsible for damage cause to equipment improperly powered and it is the customers responsibility to ensure the proper powering configuration prior to use. We always recommend that you use a power converter, it is the safest method to ensure you are giving your devise the proper power.

International Returns & Exchanges: We highly recommend that you purchase from your local dealer, but if that is not an option then per the terms of your sale you agree too and assume responsibility for the cost of shipping both to and from Front End Audio, regardless of reason. If you item arrives damaged, you will have to return it to us at your cost. If you need service, you will have to return it to us at your cost. We cannot issue international customers return labels and we cannot refund any import taxes you have paid. If you have questions or concerns regarding this policy or international shipping then PLEASE contact us before you make your purchase so we can avoid any unpleasant experiences or situations.

Make sure to check the return policy on each individual listing as some items may be sold "As-Described" and not eligible for a return.

Tax Policies

RegionRate
Alabama, US*Calculated at checkout
Alaska, US*Calculated at checkout
Arizona, US*Calculated at checkout
Arkansas, US*Calculated at checkout
California, US*Calculated at checkout
Colorado, US*Calculated at checkout
Connecticut, US*Calculated at checkout
District of Columbia, US*Calculated at checkout
Florida, US*Calculated at checkout
Georgia, US*Calculated at checkout
Hawaii, US*Calculated at checkout
Idaho, US*Calculated at checkout
Illinois, US*Calculated at checkout
Indiana, US*Calculated at checkout
Iowa, US*Calculated at checkout
Kansas, US*Calculated at checkout
Kentucky, US*Calculated at checkout
Louisiana, US*Calculated at checkout
Maine, US*Calculated at checkout
Maryland, US*Calculated at checkout
Massachusetts, US*Calculated at checkout
Michigan, US*Calculated at checkout
Minnesota, US*Calculated at checkout
Mississippi, US*Calculated at checkout
Nebraska, US*Calculated at checkout
Nevada, US*Calculated at checkout
New Jersey, US*Calculated at checkout
New Mexico, US*Calculated at checkout
New York, US*Calculated at checkout
North Carolina, US*Calculated at checkout
North Dakota, US*Calculated at checkout
Ohio, US*Calculated at checkout
Oklahoma, US*Calculated at checkout
Pennsylvania, US*Calculated at checkout
Puerto Rico, US*Calculated at checkout
Rhode Island, US*Calculated at checkout
South Carolina, US*Calculated at checkout
South Dakota, US*Calculated at checkout
Tennessee, US*Calculated at checkout
Texas, US*Calculated at checkout
Utah, US*Calculated at checkout
Vermont, US*Calculated at checkout
Virginia, US*Calculated at checkout
Washington, US*Calculated at checkout
West Virginia, US*Calculated at checkout
Wisconsin, US*Calculated at checkout
Wyoming, US*Calculated at checkout
*Marketplace Facilitator State. Reverb collects tax on the seller's behalf.Learn More

Reverb Gives

Your purchases help youth music programs get the gear they need to make music.

Carbon-Offset Shipping

Your purchases also help protect forests, including trees traditionally used to make instruments.

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