Saturnworks crafts unique pedals to fit your needs and expand your creativity. Saturnworks pedals are handcrafted in Davis, California with pro-grade components. We create top quality boutique offerings at a fair price.
Since 2011 we have hand-built and shipped over 50,000 pedals. We are honored to have helped tens of thousands of musicians around the world solve problems and develop their art.
Shipping Policy
Unless otherwise stated on the listing, most orders ship with tracking within three business days of receipt of payment. Business days are Monday-Friday, excluding holidays. We are closed and therefore do not ship on weekends or holidays.
Please allow three business days before contacting us to ask when your order will ship.
Once we provide tracking information, we typically drop shipments off with the USPS the same, or the following, business day.
Shipping times may be a bit longer during or following sales/promotions, as we are dealing with higher than normal volume. You will be notified of any extended delays.
US orders are shipped via USPS Ground Advantage — or Priority Mail, if specified on the listing. Delivery for Ground Advantage is generally around 2-5 postal days (excluding Sunday). If not already specified as the shipping method on the listing, 2-3 day Priority Mail is available for an up-charge. If you're in a hurry to receive your delivery, we can also ship orders via 1-2 day Express Mail.
If you are interested in expedited shipping, please contact us for a quote for Priority Mail or Express Mail before purchasing.
Based on guidelines from Reverb, our policy regarding delayed and/or lost shipments is as follows: If the tracking number has not moved for 14 days for US shipments, or 30 days for international shipments, at the request of the buyer, we can initiate an investigation with the package courier service (USPS, UPS, etc.). When the results of the investigation come back establishing that the package is lost, we will re-ship or refund the order at our discretion.
Information for international shipments: Depending on your country’s policies, international shipments may be subject to import taxes, including VAT, which must be collected before you can take possession of your delivery. Where applicable, import taxes are generally levied depending on the value of the goods being imported. Depending on your location, applicable taxes may or may not be collected by Reverb at the time of purchase. You therefore may be responsible to pay import taxes to collect your delivery. The buyer is responsible to research and stay current on any applicable taxes before ordering.
Return Policy
New Items
Returnable within 14 days of delivery.
Restocking Fee: 10%
Used & Vintage Items
Returnable within 7 days of delivery.
Restocking Fee: 10%
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Special Conditions
Buyer receives refund in their original payment method less any shipping costs and a 10% restocking fee.
In addition to a restocking fee, we will deduct the cost of repairing any damage to a returned product from the refund, the costs being per our discretion. Any customizations to your pedal, including specific graphic requests and components upgrades, make your pedal ineligible to return. Custom pedals are still covered by our 1-year limited warranty, but cannot be returned. Customized orders may not be cancelled. We will not accept returns of pedals that have been altered or modded. See saturnworkspedals.com/faq for warranty terms and conditions.
Returns must be shipped to us within 30 days of an accepted refund request. Returns received after 30 days from a return request was accepted will not be honored.
Tax Policies
Region | Rate | ||||
Alabama, US* | Calculated at checkout | ||||
Alaska, US* | Calculated at checkout | ||||
Arizona, US* | Calculated at checkout | ||||
Arkansas, US* | Calculated at checkout | ||||
California, US* | Calculated at checkout | ||||
Colorado, US* | Calculated at checkout | ||||
Connecticut, US* | Calculated at checkout | ||||
District of Columbia, US* | Calculated at checkout | ||||
Florida, US* | Calculated at checkout | ||||
Georgia, US* | Calculated at checkout | ||||
Hawaii, US* | Calculated at checkout | ||||
Idaho, US* | Calculated at checkout | ||||
Illinois, US* | Calculated at checkout | ||||
Indiana, US* | Calculated at checkout | ||||
Iowa, US* | Calculated at checkout | ||||
Kansas, US* | Calculated at checkout | ||||
Kentucky, US* | Calculated at checkout | ||||
Louisiana, US* | Calculated at checkout | ||||
Maine, US* | Calculated at checkout | ||||
Maryland, US* | Calculated at checkout | ||||
Massachusetts, US* | Calculated at checkout | ||||
Michigan, US* | Calculated at checkout | ||||
Minnesota, US* | Calculated at checkout | ||||
Mississippi, US* | Calculated at checkout | ||||
Missouri, US* | Calculated at checkout | ||||
Nebraska, US* | Calculated at checkout | ||||
Nevada, US* | Calculated at checkout | ||||
New Jersey, US* | Calculated at checkout | ||||
New Mexico, US* | Calculated at checkout | ||||
New York, US* | Calculated at checkout | ||||
North Carolina, US* | Calculated at checkout | ||||
North Dakota, US* | Calculated at checkout | ||||
Ohio, US* | Calculated at checkout | ||||
Oklahoma, US* | Calculated at checkout | ||||
Pennsylvania, US* | Calculated at checkout | ||||
Puerto Rico, US* | Calculated at checkout | ||||
Rhode Island, US* | Calculated at checkout | ||||
South Carolina, US* | Calculated at checkout | ||||
South Dakota, US* | Calculated at checkout | ||||
Tennessee, US* | Calculated at checkout | ||||
Texas, US* | Calculated at checkout | ||||
Utah, US* | Calculated at checkout | ||||
Vermont, US* | Calculated at checkout | ||||
Virginia, US* | Calculated at checkout | ||||
Washington, US* | Calculated at checkout | ||||
West Virginia, US* | Calculated at checkout | ||||
Wisconsin, US* | Calculated at checkout | ||||
Wyoming, US* | Calculated at checkout | ||||