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We Sell DJ Equipment to Our Friends. It's That Simple At TDJH, best prices are a given. They're not a point of pride. They're the bare minimum. So why do 1000s of customers in 100+ countries choose us? Because we treat them like friends.
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What This Means For You
No Brainer Pricing - Would a friend overcharge you? We dig deep every day to give your prices that major chains won't. Find a better price after you buy? No problem, we'll beat it up to 30 days from your date of purchase. Don't have the cash now? We hook up financing so you can play now and pay later.
Unrivaled Convenience - Would a friend keep you waiting? We ship every order as fast as humanly possible, to over 100 countries. Plus, Shipping is Free on continental US orders over $100. Change your mind? No worries. We accept Returns Up to 30-days with reasonable restocking fees.
A Friend You Can Trust - Friends are real people who care. That's why we have real humans who actually *like* helping you available 7 days a week. And unlike your other friends, TDJH is an Authorized Dealer of all products we carry, which means you're covered by 1-3 Year Manufacturer's Warranty on any purchase.
The DJ Hookup isn't just a name. We hook up our friends the way a friend should.
Shipping Policy
FREE SHIPPING AND NO SALES TAX*
Choose UPS Ground Shipping on your order of $100+ shipping to the continental US and shipping is FREE!
Most orders shipped same day. Please allow 1-5 business days for processing on some orders. UPS will deliver your package 1-5 days from date of shipping, guaranteed.
* Customers with shipping address in Illinois will be charged sales tax. All others will not.
IMPORTANT / Regarding International Orders If your shipping address is outside of the US, please contact us prior to placing your order. Some vendors do not allow for authorized US dealers to ship internationally.
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I NEED MY GEAR FASTER!
Additional Shipping Options
Need your gear faster than UPS Ground (up to 5 business days)? UPS Ground not a good fit for any other reason?
No problem. We also offer the following domestic shipping methods (international options below):
USPS Standard Post™ – Reliable and economical ground service. 2-8 business days. Delivery date not guaranteed.
UPS 3 Day Select® – Guaranteed delivery within 3 business days to and from every address in the 48 contiguous states.
USPS Priority Mail® – 1-3 business day delivery. Delivery date not guaranteed.
UPS 2nd Day Air® – Guaranteed on-time delivery to every address in the United States by the end of the second business day.
UPS Next Day Air Saver® – Affordable next-day guaranteed delivery, by end of day to all 50 states.
UPS Next Day Early AM® – Guaranteed delivery by 8AM next-day to all 50 states.
USPS Priority Mail Express® – Next day domestic delivery. Guaranteed overnight delivery to most locations, including PO Boxes. Delivers 7 days a week.
For international orders, we offer the following delivery methods:
USPS Priority Mail International® – 6-10 business days to most major markets. Actual delivery times may vary.
USPS Priority Mail Express International® – 3-5 business days to most major markets. Guaranteed delivery date available for some destinations. Delivery times may vary.
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SHOWROOM PICKUP
Many products shown online are not readily available at our Mundelein, IL showroom without prior contact. We encourage local customers to place their orders online and enjoy free and quick shipping to their door.
If you would prefer to pick up your items from our Mundelein, IL showroom, please schedule a pickup by emailing [email protected] or call us at (224) 565-9026.
Return Policy
New Items
Returnable within 30 days of delivery.
Restocking Fee: 15%
Used & Vintage Items
Not Returnable
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Special Conditions
Products That Can't Be Returned: 1) Items sold as "Clearance"/"Open Box" or similar promotion. 2) Items that has sustained physical or accidental damage. 3) Media, such as Vinyl Records, CDs, etc. 4) Any product used at your mouth or ear due to sanitary issues, including, but not limited to: headphones, microphones, breath-controlled instruments, etc. 5) Pure software products that are sold separately from hardware, as required by Copyright Law. 6) Spare parts (e.g. knobs, faders, stickers, etc.). 7) Out of Production / Special Order Items. 8) Items sold as part of a bundle. Bundles must be returned in their entirety, including all items. Exceptions may be made on a case by case basis. Items in a bundle are valued at a discounted price from their individual sale price. Value after bundle discount will be determined at The DJ Hookup's sole discretion.
Tax Policies
Region | Rate | ||||
Alabama, US* | Calculated at checkout | ||||
Alaska, US* | Calculated at checkout | ||||
Arizona, US* | Calculated at checkout | ||||
Arkansas, US* | Calculated at checkout | ||||
California, US* | Calculated at checkout | ||||
Colorado, US* | Calculated at checkout | ||||
Connecticut, US* | Calculated at checkout | ||||
District of Columbia, US* | Calculated at checkout | ||||
Florida, US* | Calculated at checkout | ||||
Georgia, US* | Calculated at checkout | ||||
Hawaii, US* | Calculated at checkout | ||||
Idaho, US* | Calculated at checkout | ||||
Illinois, US* | Calculated at checkout | ||||
Indiana, US* | Calculated at checkout | ||||
Iowa, US* | Calculated at checkout | ||||
Kansas, US* | Calculated at checkout | ||||
Kentucky, US* | Calculated at checkout | ||||
Louisiana, US* | Calculated at checkout | ||||
Maine, US* | Calculated at checkout | ||||
Maryland, US* | Calculated at checkout | ||||
Massachusetts, US* | Calculated at checkout | ||||
Michigan, US* | Calculated at checkout | ||||
Minnesota, US* | Calculated at checkout | ||||
Mississippi, US* | Calculated at checkout | ||||
Missouri, US* | Calculated at checkout | ||||
Nebraska, US* | Calculated at checkout | ||||
Nevada, US* | Calculated at checkout | ||||
New Jersey, US* | Calculated at checkout | ||||
New Mexico, US* | Calculated at checkout | ||||
New York, US* | Calculated at checkout | ||||
North Carolina, US* | Calculated at checkout | ||||
North Dakota, US* | Calculated at checkout | ||||
Ohio, US* | Calculated at checkout | ||||
Oklahoma, US* | Calculated at checkout | ||||
Pennsylvania, US* | Calculated at checkout | ||||
Puerto Rico, US* | Calculated at checkout | ||||
Rhode Island, US* | Calculated at checkout | ||||
South Carolina, US* | Calculated at checkout | ||||
South Dakota, US* | Calculated at checkout | ||||
Tennessee, US* | Calculated at checkout | ||||
Texas, US* | Calculated at checkout | ||||
Utah, US* | Calculated at checkout | ||||
Vermont, US* | Calculated at checkout | ||||
Virginia, US* | Calculated at checkout | ||||
Washington, US* | Calculated at checkout | ||||
West Virginia, US* | Calculated at checkout | ||||
Wisconsin, US* | Calculated at checkout | ||||
Wyoming, US* | Calculated at checkout | ||||