We are a keyboard / synthesizer specialist store, dealing with professional musical equipment including electric pianos, combo organs, analog and digital synthesizers, drum machines, sequencers, effect processors and pedals, eurorack modular, and more.
All used and vintage instruments will be thoroughly tested and refurbished by us before shipping.
Operation hours:
Weekdays from 11 AM to 7 PM EST
Saturdays usually from 12 PM to 6 PM EST
Sundays closed
Shipping Policy
Free shipping will be shipped via USPS First-Class, Priority Mail, or FedEx Ground for orders within the continental US.
Tracking number will be included with shipping.
Reverb shipping protection will be included automatically for the following.
1. All vintage items
2. Some items that may be deemed to be particularly fragile or susceptible to shipping damage
Please note that if you would like to request a specific carrier or service, the shipping cost for your order may change.
Signature requirement may or may not be included automatically.
If you would like to specifically opt in or out of Reverb shipping protection or signature requirement for your order, please ask.
We are not responsible for lost packages; it is the buyer's responsibility to provide the appropriate and accurate shipping details, as well as any decisions made for shipping. In the event of a lost or damaged package, Reverb shipping protection will help provide support in these cases. Otherwise, any issues caused by the carrier would be beyond our control. For any issues with shipping, please contact your carrier for assistance.
If your shipping destination is not within the continental United States, we may need to find out how much shipping will cost for you.
Please note that our shipping cost does not include any VAT, import taxes, etc. as they are handled separately by different countries.
Tracking for international orders may be limited.
Not all items are available for international shipping.
Return Policy
New Items
Returnable within 14 days of delivery.
Restocking Fee: 15%
Used & Vintage Items
Returnable within 7 days of delivery.
Restocking Fee: 15%
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Special Conditions
The item must be returned in the same condition for a full refund excluding shipping fee and processing / transaction fee.
All parts and accessories must be included in the return.
Otherwise, a minimum restocking fee of 15% may also be applied, or in a scenario when the item returned does not meet the requirements for a proper return, the item may be disqualified from any refunds.
Full refund for items that have been registered will not be possible.
Tax Policies
Region | Rate | ||||
Alabama, US* | Calculated at checkout | ||||
Alaska, US* | Calculated at checkout | ||||
Arizona, US* | Calculated at checkout | ||||
Arkansas, US* | Calculated at checkout | ||||
California, US* | Calculated at checkout | ||||
Colorado, US* | Calculated at checkout | ||||
Connecticut, US* | Calculated at checkout | ||||
District of Columbia, US* | Calculated at checkout | ||||
Florida, US* | Calculated at checkout | ||||
Georgia, US* | Calculated at checkout | ||||
Hawaii, US* | Calculated at checkout | ||||
Idaho, US* | Calculated at checkout | ||||
Illinois, US* | Calculated at checkout | ||||
Indiana, US* | Calculated at checkout | ||||
Iowa, US* | Calculated at checkout | ||||
Kansas, US* | Calculated at checkout | ||||
Kentucky, US* | Calculated at checkout | ||||
Louisiana, US* | Calculated at checkout | ||||
Maine, US* | Calculated at checkout | ||||
Maryland, US* | Calculated at checkout | ||||
Massachusetts, US* | Calculated at checkout | ||||
Michigan, US* | Calculated at checkout | ||||
Minnesota, US* | Calculated at checkout | ||||
Mississippi, US* | Calculated at checkout | ||||
Missouri, US* | Calculated at checkout | ||||
Nebraska, US* | Calculated at checkout | ||||
Nevada, US* | Calculated at checkout | ||||
New Jersey, US* | Calculated at checkout | ||||
New Mexico, US* | Calculated at checkout | ||||
New York, US* | Calculated at checkout | ||||
North Carolina, US* | Calculated at checkout | ||||
North Dakota, US* | Calculated at checkout | ||||
Ohio, US* | Calculated at checkout | ||||
Oklahoma, US* | Calculated at checkout | ||||
Pennsylvania, US* | Calculated at checkout | ||||
Puerto Rico, US* | Calculated at checkout | ||||
Rhode Island, US* | Calculated at checkout | ||||
South Carolina, US* | Calculated at checkout | ||||
South Dakota, US* | Calculated at checkout | ||||
Tennessee, US* | Calculated at checkout | ||||
Texas, US* | Calculated at checkout | ||||
Utah, US* | Calculated at checkout | ||||
Vermont, US* | Calculated at checkout | ||||
Virginia, US* | Calculated at checkout | ||||
Washington, US* | Calculated at checkout | ||||
West Virginia, US* | Calculated at checkout | ||||
Wisconsin, US* | Calculated at checkout | ||||
Wyoming, US* | Calculated at checkout | ||||