For nearly a quarter century, Truetone Music has been a destination, both in person and online. Independently owned and independently minded, we are a team of musicians whose goal is to give other musicians the best gear, with the best experience. Whether it's a high-end one of a kind Masterbuilt guitar or a simple fuzz pedal, we have it for you. Purveyors of New, Used and Vintage guitars, amps, pedals and accessories, with a full service pro-level repair shop, Truetone Music is an old-school guitar shop with a new-school approach.
Shipping Policy
We pack everything we ship very well, whether it’s going around the corner or around the world, and everything we ship goes out fully insured. If you receive your item and there appears to be shipping damage, please contact us immediately at 310-393-8232. Please keep the shipping box and ALL packing materials. DO NOT THROW AWAY THE BOX OR ANY PACKING MATERIAL IF THERE APPEARS TO BE SHIPPING DAMAGE. Not having these items will void any insurance claim with the carrier. Pictures will be required of the box, packing material and damage to the item. Once they are sent to us, we will start the insurance claim process with the carrier, and will keep you up to date on the progress every step of the way. Please e mail with any questions you may have! We ship all over the USA, shipping price depends on location.
Shipping is free on select NEW items over $200.00 within the lower 48 states.
No long distance trades under any circumstances.
Return Policy
New Items
Returnable within 14 days of delivery.
Used & Vintage Items
Returnable within 14 days of delivery.
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Special Conditions
All items returned must accompany all original packaging and paperwork, and returned in the condition it was delivered to the buyer in. All returns must be shipped back within 14 days of receipt by buyer. Once received, inspected and processed, refunds will be done within 24 hours. Shipping prices are not refundable.
Tax Policies
Region | Rate | ||||
Alabama, US* | Calculated at checkout | ||||
Alaska, US* | Calculated at checkout | ||||
Arizona, US* | Calculated at checkout | ||||
Arkansas, US* | Calculated at checkout | ||||
California, US* | Calculated at checkout | ||||
Colorado, US* | Calculated at checkout | ||||
Connecticut, US* | Calculated at checkout | ||||
District of Columbia, US* | Calculated at checkout | ||||
Florida, US* | Calculated at checkout | ||||
Georgia, US* | Calculated at checkout | ||||
Hawaii, US* | Calculated at checkout | ||||
Idaho, US* | Calculated at checkout | ||||
Illinois, US* | Calculated at checkout | ||||
Indiana, US* | Calculated at checkout | ||||
Iowa, US* | Calculated at checkout | ||||
Kansas, US* | Calculated at checkout | ||||
Kentucky, US* | Calculated at checkout | ||||
Louisiana, US* | Calculated at checkout | ||||
Maine, US* | Calculated at checkout | ||||
Maryland, US* | Calculated at checkout | ||||
Massachusetts, US* | Calculated at checkout | ||||
Michigan, US* | Calculated at checkout | ||||
Minnesota, US* | Calculated at checkout | ||||
Mississippi, US* | Calculated at checkout | ||||
Missouri, US* | Calculated at checkout | ||||
Nebraska, US* | Calculated at checkout | ||||
Nevada, US* | Calculated at checkout | ||||
New Jersey, US* | Calculated at checkout | ||||
New Mexico, US* | Calculated at checkout | ||||
New York, US* | Calculated at checkout | ||||
North Carolina, US* | Calculated at checkout | ||||
North Dakota, US* | Calculated at checkout | ||||
Ohio, US* | Calculated at checkout | ||||
Oklahoma, US* | Calculated at checkout | ||||
Pennsylvania, US* | Calculated at checkout | ||||
Puerto Rico, US* | Calculated at checkout | ||||
Rhode Island, US* | Calculated at checkout | ||||
South Carolina, US* | Calculated at checkout | ||||
South Dakota, US* | Calculated at checkout | ||||
Tennessee, US* | Calculated at checkout | ||||
Texas, US* | Calculated at checkout | ||||
Utah, US* | Calculated at checkout | ||||
Vermont, US* | Calculated at checkout | ||||
Virginia, US* | Calculated at checkout | ||||
Washington, US* | Calculated at checkout | ||||
West Virginia, US* | Calculated at checkout | ||||
Wisconsin, US* | Calculated at checkout | ||||
Wyoming, US* | Calculated at checkout | ||||