Music Villa
- Bozeman, MT, United States
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We specialize in custom built high end acoustic and electric guit…
Located in downtown Bozeman Montana for 30 plus years, we’re a full line, independent music instrument store, and then some…
We specialize in custom built high end acoustic and electric guitars, boutique pedals and amplifiers, professional sound reinforcement gear, and all the percussion equipment you can imagine.
We are the home of the Acoustic Letter, featuring Tone Talk, interviews, comparisons, and reviews of all things acoustic.
We are "The Music Store", a reality webisode series documenting the well-intentioned, and sometimes outlandish, staff during their day-to-day operations, exposing the humorous happenings in the Music Villa.
We are a hub for musicians across the northwest via the musician community websites we created to help fellow musicians network and promote their bands.
And lastly, we run Montana's top music school, Music Villa's School of Music.
Shipping Policy
Your instrument will be shipped using the highest level of industry-standard packing materials, in every attempt to make sure it arrives in ready-to-play condition. Some exceptions to this may be for tube amps that require removal of tubes prior to shipment, as well as some guitars that require removal of tuners, tremolo arms, etc. for safe transit. We will notify you prior to shipping your instrument if additional steps need to be taken in the packing process.
Most orders ship the same day. We strive to ship all orders out same-day, however we guarantee it will ship within 3 business day (after full payment has cleared, pending above below zero temperatures).
All listings have individual shipping fees based on the following guidelines:
New items usually ship free
Used items use the following guidelines:
Continental USA
UPS or USPS - $75 for Acoustic and Electric guitars via UPS Ground (Fully Insured)
Alaska, Hawaii & Puerto Rico (USA USPS - $75 via USPS Priority Mail )*
*Above rate does not include insurance. Insurance available upon request.
INTERNATIONAL SHIPPING
These prices are estimates; actual shipping costs may vary between guitars. Additional international quotes available upon request.
*The rates below do not include VAT, import taxes, or brokerage fees, which vary from country to country.
*USPS is typically less expensive than UPS, but their international tracking system is not as accurate, arrival times may vary from country to country.
Canada
USPS - $75 for Acoustic and Electrics (Insured up to $675 USD) *
UPS - Message us to ask about higher insurance maximums via UPS Standard shipping
Australia
USPS - $250 for Electric guitar-sized boxes (insured up to $2,499 USD) *
UPS - $575 for Acoustic guitar-sized boxes (fully insured)*
Europe / UK
USPS - $120 (insured up to $650 USD) *
Japan
USPS - $120 (insured up to $5,000 USD) *
South America
USPS - $400 for Electric guitar-sized boxes (insured up to $2,499 USD) *
UPS - $875 for Acoustic guitar-sized boxes (full insured) *
Israel
USPS - $175 for Electric guitar-sized boxes*
Malaysia
USPS - $200 for Electric guitar-sized boxes*
Russia - NO SHIPPING TO RUSSIA
*The rates above do not include VAT, import taxes, or brokerage fees, which vary from country to country.
*USPS is typically less expensive than UPS, but their international tracking system is not as accurate, arrival times may vary from country to country.
Return Policy
New Items
Returnable within 3 days of delivery.
Restocking Fee: 3%
Used & Vintage Items
Returnable within 3 days of delivery.
Restocking Fee: 3%
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Special Conditions
We strive to do our best to accurately describe and photograph the instruments on this website. If you have any questions or concerns, please contact the listing store directly where a sales associate or store manager will be glad to help you with your decision.
We truly appreciate your business and want you to be nothing short of delighted with your purchase! If for any reason you are not completely satisfied with an item, request a return within 3 days of receiving for a refund of the merchandise price (minus shipping-to expenses and a 3% service/restock fee).
Shipping Damage
Please do not accept any shipment if the packaging appears damaged in any way. We strongly suggest that you check your order after receiving it to be sure that it is in proper working order.
Return Policy
If you need to return an item, it must be in resalable condition. Resalable Condition means that the product(s) is in exactly the same condition as it was when you received it.
It is the customer’s responsibility (customer pays) to ship the item back to Music Villa. Once we’ve received the item back and inspected it to verify it’s condition, the store will issue a refund on the sale minus original outbound shipping costs and a 3% service/restock fee. All shipping costs are the responsibility of the customer.
If you feel the need to return an item, it must be in resalable condition. Resalable Condition means that the product(s) is in exactly the same condition as it was when you received it.
All returns must be pre-paid. Items must be shipped insured via FedEx, UPS, or USPS. In the event that the product is not in the same condition as you received it, you may be subject to an additional fee.
Shipping and handling charges are non-refundable.
We appreciate all dissatisfaction to be reported within 72 hours after receiving. We always appreciate a phone call about your enjoyment (or displeasure) with your new musical instrument.
No returns past 14 days.
Tax Policies
| Region | Rate | ||||
| Alabama, US* | Calculated at checkout | ||||
| Alaska, US* | Calculated at checkout | ||||
| Arizona, US* | Calculated at checkout | ||||
| Arkansas, US* | Calculated at checkout | ||||
| California, US* | Calculated at checkout | ||||
| Colorado, US* | Calculated at checkout | ||||
| Connecticut, US* | Calculated at checkout | ||||
| District of Columbia, US* | Calculated at checkout | ||||
| Florida, US* | Calculated at checkout | ||||
| Georgia, US* | Calculated at checkout | ||||
| Hawaii, US* | Calculated at checkout | ||||
| Idaho, US* | Calculated at checkout | ||||
| Illinois, US* | Calculated at checkout | ||||
| Indiana, US* | Calculated at checkout | ||||
| Iowa, US* | Calculated at checkout | ||||
| Kansas, US* | Calculated at checkout | ||||
| Kentucky, US* | Calculated at checkout | ||||
| Louisiana, US* | Calculated at checkout | ||||
| Maine, US* | Calculated at checkout | ||||
| Maryland, US* | Calculated at checkout | ||||
| Massachusetts, US* | Calculated at checkout | ||||
| Michigan, US* | Calculated at checkout | ||||
| Minnesota, US* | Calculated at checkout | ||||
| Mississippi, US* | Calculated at checkout | ||||
| Missouri, US* | Calculated at checkout | ||||
| Nebraska, US* | Calculated at checkout | ||||
| Nevada, US* | Calculated at checkout | ||||
| New Jersey, US* | Calculated at checkout | ||||
| New Mexico, US* | Calculated at checkout | ||||
| New York, US* | Calculated at checkout | ||||
| North Carolina, US* | Calculated at checkout | ||||
| North Dakota, US* | Calculated at checkout | ||||
| Ohio, US* | Calculated at checkout | ||||
| Oklahoma, US* | Calculated at checkout | ||||
| Pennsylvania, US* | Calculated at checkout | ||||
| Puerto Rico, US* | Calculated at checkout | ||||
| Rhode Island, US* | Calculated at checkout | ||||
| South Carolina, US* | Calculated at checkout | ||||
| South Dakota, US* | Calculated at checkout | ||||
| Tennessee, US* | Calculated at checkout | ||||
| Texas, US* | Calculated at checkout | ||||
| Utah, US* | Calculated at checkout | ||||
| Vermont, US* | Calculated at checkout | ||||
| Virginia, US* | Calculated at checkout | ||||
| Washington, US* | Calculated at checkout | ||||
| West Virginia, US* | Calculated at checkout | ||||
| Wisconsin, US* | Calculated at checkout | ||||
| Wyoming, US* | Calculated at checkout | ||||