Sam Ash Music is the nations largest Family Owned and Operated Shop for Musical Instruments, Pro Audio Equipment & DJ Gear. Visit any of our 45 Locations across the United States, or browse our massive selection of New & Used Items here on our Reverb Shop. Have a question, Need Some Gear Advice/Recommendations? Our staff of knowledgeable and friendly musicians are here to help.
Established 1924 in Brooklyn, NY
**Please note, there is always a chance that an item is subject to prior sale. For serious considerations, please message to ensure product is still in stock. **
Shipping Policy
Please contact us directly about any questions regarding shipping.
Your instrument will be shipped using the highest level of industry-standard packing materials, in every attempt to make sure it arrives in ready-to-play condition. Some exceptions to this may be for tube amps that require removal of tubes prior to shipment, as well as some guitars that require removal of tuners, tremolo arms, etc. for safe transit. We will notify you prior to shipping your instrument if additional steps need to be taken in the packing process.
COVID-19: Updates and Information - For the safety of our employees our warehouses are operating with reduced staff. This may cause delays in shipping. We are processing orders as quickly as possible. Thank for your patience during this time.
Most orders ship the same day. We strive to ship all orders out same-day, however we guarantee it will ship within 2 business days. (after full payment has cleared). All shipments will be send using FedEx.
We do not ship to PO Boxes, or APO/FPO
International Reverb buyers are accountable for any and all customs charges, duties and/or import taxes for deliveries outside the United States and/or coming back into the United States.
Prepaid return labels can be issued to US delivery addresses only. The customer assumes all liability for returning an item(s) back to Sam Ash for any reason once taken out of the United States. The customer assumes all shipping costs for orders delivered directly to international addresses which need to be returned to Sam Ash for any reason.
These prices are estimates; actual shipping costs may vary between guitars. Additional international quotes available upon request.
Return Policy
New Items
Returnable within 14 days of delivery.
Used & Vintage Items
Returnable within 14 days of delivery.
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Special Conditions
Please note: Products in these categories CANNOT BE RETURNED once opened:
Software
Hardware with included software such as recording audio interfaces, digital mixers, USB and MIDI controllers, computer-based DJ systems and DJ Controllers
Copyrighted Items:
Books, CDs, DVDs, Sample libraries and blank media
Other Items:
Harmonicas
In Ear Headphones/Hearing Protection
Wood or Plastic Recorders
Reeds
Fog Fluid
Turntable cartridges
Cleaning/Sanitization Liquids
*Customer is responsible for return shipping costs. All returns must be within 14 days of the date the item was shipped. Please do not accept any shipment if the packaging appears damaged in any way. We strongly suggest that you check your order after receiving it to be sure that it is in proper working order. Returned items must be in resalable condition. Resalable Condition means that the product(s) is exactly in the same condition as you received it. All exchanges must be pre-paid, returned in original packing, complete with blank warranty cards, owner's manual and show no sign of wear or abuse. In the event that the product is not in the same condition as you received it you may be subject to a minimum 15% restocking fee, repair charge or disqualification. Shipping and handling charges are non-refundable. Please call our Customer Service department at 800-472-6274 if you have any questions about returning an item.
Tax Policies
Region | Rate | ||||
Alabama, US* | Calculated at checkout | ||||
Alaska, US* | Calculated at checkout | ||||
Arizona, US* | Calculated at checkout | ||||
Arkansas, US* | Calculated at checkout | ||||
California, US* | Calculated at checkout | ||||
Colorado, US* | Calculated at checkout | ||||
Connecticut, US* | Calculated at checkout | ||||
District of Columbia, US* | Calculated at checkout | ||||
Florida, US* | Calculated at checkout | ||||
Georgia, US* | Calculated at checkout | ||||
Hawaii, US* | Calculated at checkout | ||||
Idaho, US* | Calculated at checkout | ||||
Illinois, US* | Calculated at checkout | ||||
Indiana, US* | Calculated at checkout | ||||
Iowa, US* | Calculated at checkout | ||||
Kansas, US* | Calculated at checkout | ||||
Kentucky, US* | Calculated at checkout | ||||
Louisiana, US* | Calculated at checkout | ||||
Maine, US* | Calculated at checkout | ||||
Maryland, US* | Calculated at checkout | ||||
Massachusetts, US* | Calculated at checkout | ||||
Michigan, US* | Calculated at checkout | ||||
Minnesota, US* | Calculated at checkout | ||||
Mississippi, US* | Calculated at checkout | ||||
Missouri, US* | Calculated at checkout | ||||
Nebraska, US* | Calculated at checkout | ||||
Nevada, US* | Calculated at checkout | ||||
New Jersey, US* | Calculated at checkout | ||||
New Mexico, US* | Calculated at checkout | ||||
New York, US* | Calculated at checkout | ||||
North Carolina, US* | Calculated at checkout | ||||
North Dakota, US* | Calculated at checkout | ||||
Ohio, US* | Calculated at checkout | ||||
Oklahoma, US* | Calculated at checkout | ||||
Pennsylvania, US* | Calculated at checkout | ||||
Puerto Rico, US* | Calculated at checkout | ||||
Rhode Island, US* | Calculated at checkout | ||||
South Carolina, US* | Calculated at checkout | ||||
South Dakota, US* | Calculated at checkout | ||||
Tennessee, US* | Calculated at checkout | ||||
Texas, US* | Calculated at checkout | ||||
Utah, US* | Calculated at checkout | ||||
Vermont, US* | Calculated at checkout | ||||
Virginia, US* | Calculated at checkout | ||||
Washington, US* | Calculated at checkout | ||||
West Virginia, US* | Calculated at checkout | ||||
Wisconsin, US* | Calculated at checkout | ||||
Wyoming, US* | Calculated at checkout | ||||